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"I’m outside of your service range, can I bring my dog to you for grooming?"

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Unfortunately I’m not able to take dogs outside of my service range. I do not allow clients to come to my home, and there is questionable legality with parking the van in the parking lot of another business for me to work. However, I can possibly refer you to another groomer who may service your area!

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Service Range

"Can I wash my pet myself before the grooming?"

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No, the pets must be washed during the grooming process by me to ensure the skin and coat is properly cleaned. If the coat is not properly washed and dried, it can affect the quality of the haircut and damage my tools.

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Self Wash

"My pet has had problems with aggression in the past. Are you still able to groom them?"

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For dogs:

Potentially, yes! I have found that a lot of dogs react with aggression out of fear. They don’t understand the grooming process and have not been properly introduced to it. If the aggression is excessive, I suggest having them placed on a sedative by your veterinarian to help them through the process initially. We can then work towards helping them become accustomed to grooming and hopefully wean them off the sedative.


For cats:

I do not take aggressive cats. Cats are very difficult to control and can be extremely dangerous to groom. A single cat bite or scratch can easily put me in the hospital and out of work for several weeks. An aggressive cat should be taken to a veterinarian for sedation grooming.

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Aggression

"Can I be present in the van while you groom my pet?"

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Unfortunately, this is not possible. My insurance company is very firm that no one is to be inside the grooming van besides myself and any person I employ. If something were to happen to you or your pet, my insurance would not cover the incident.

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Furthurmore, pets do worse for the grooming process if you are present. If they can see you, they will constantly try to crawl off the table to get to you, thus making the grooming unsafe and impossible to do. They need to be able to learn how to hold still for me and listen to my commands in order to stay safe for the grooming process.

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In The Van

"Why is mobile grooming so expensive compared to a shop groomer?"

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This is an excellent question, and one that I’m more than happy to answer!

 

Mobile grooming has substantially higher overhead costs needed to operate than what a shop has. Some of the costs associated with mobile include (but aren’t limited to):

  • Fuel for the van and the generator.

  • Maintenance for the van and generator (oil changes, tire rotations, new tires, fluid checks for the engines, etc) + repairs and maintenance to the grooming conversion inside the van.

  • Yearly vehicle registration and smog.

  • Vehicle insurance, business insurance, pet insurance (this protects your babies if they should get injured during the grooming process), & health insurance for myself. 

  • Supplies (shampoo, conditioner, towels, grooming sprays, bows/bandanas/feathers).

  • Tools and tool maintenance (regular sharpening of my blades/shears).

  • Laundry.

  • Quarterly federal and state taxes, investing in a retirement fund for myself and my employees, and paying myself and my employees a livable wage.

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Expensive

"Is tip included in the price? Do people tip on top of the price?"

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Tip is not included in the grooming price. Grooming is part of the service industry, so groomers are allowed to receive tips for their work. For me and my business tips are always appreciated but never expected.

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Tip
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